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Welcome to our

Privacy Centre

At Enterprise Mobility, we're driven to do the right thing for our customers. That principle extends to the information you share when doing business with us, and protecting your privacy is a responsibility we take quite seriously.

Our Global Consumer Privacy Policy

Learn about the information we collect based on how you interact with us by choosing a section of our Global Consumer Privacy Policy or see additional policies listed below.

Vehicle hire

Learn about the information and data that is collected to manage hiring transactions with Enterprise, National and Alamo.

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Car sharing

Learn how vehicle data and information help us process transactions and increase the efficiency of your ride.

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Vehicle sales

Get an understanding of the information we collect to facilitate purchases and enhance your buying experience.

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Loyalty programmes

Learn about the information gathered from Enterprise Plus, Emerald Club and Alamo Insider programmes and how it improves your hire experience.

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Websites & mobile apps

Find out more about the information we collect when you interact with our digital platforms.

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Vehicles

Gain insight into how our vehicles may collect data to manage maintenance needs and streamline your hiring experience.

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Customer Service

Learn how the customer information we gather helps us personalise and improve your service experience.

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Claims

Find out how and what kinds of data we collect from accidents involving our vehicles to help expedite the claims process.

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Accident management services

Understand the information we receive from third parties after an accident to help get you back on the road fast.

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Looking for another policy?

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Commute with Enterprise

Read about the information we collect when you use our vanpooling service to analyse performance and other factors and improve your commuting experience.

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Enterprise Fleet Management

Learn about the data gathered via our fleet management services to provide ongoing support, manage vehicle maintenance and more.

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Consumer health data

Understand what data may be collected relating to injury claims, including how and why this information is used.

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Notice of Financial Incentive

Find out more about how our loyalty programmes offer benefits related to your transactions with us.

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SMS policy

Learn about the text communications we send, how to manage these communications and what carriers are supported.

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Privacy requests

For questions or enquiries related to privacy and data protection, submit your request through our Global Consumer Privacy Portal. 

Submit a Request

Additional information

Our Subsidiaries/Affiliates
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Franchisees/Fulfilment Partners
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Vehicle
manufacturers
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Compliance and
ethics
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Still have questions?

Looking to get in touch? We're here 
to answer your questions.
Contact us
Questions or enquiries related to privacy and data protection?
Global Privacy Portal